What was the first product you purchased online? For me, it was a USB pen drive from Flipkart way back in 2011. What started with a small order soon became a way to make big-ticket purchases like TVs, ACs and so on. I’m sure most of you would have had …
Read More »What If Consumer Court was on Twitter ?
If you have been following my blog, you would read a couple of posts where I spoke about how twitter is becoming a destination for Customer Service. It has become a place where brands can connect with their audience – right from prospective buyers to loyal customers. Twitter has also …
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