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A couple of hours ago, the God of Cricket Sachin Tendulkar was furious with British Airways and didn’t waste time in venting his frustration on Twitter. Sachin in series of tweets, mentioned about his family’s tickets not getting confirmed and that his baggage was tagged to another location.
Sachin’s Tweets:
Angry Disappointed and Frustrated.. #BAdserviceBA Family member’s Waitlisted ticket not confirmed despite seats being available (1/2)
— sachin tendulkar (@sachin_rt) November 13, 2015
And luggage being tagged by @British_Airways to wrong destination and don’t care attitude! #NeveronBA (2/2)
— sachin tendulkar (@sachin_rt) November 13, 2015
All was well for the Aviation Giant until it responded – well it replied with its standard tweet asking for booking reference number, full name etc.
@sachin_rt We’re sorry to hear this Sachin, could you please DM us your baggage ref, full name and address so we can look into this for you? — British Airways (@British_Airways) November 13, 2015
And then started the juggernaut, British Airways would have never thought in their dreams that what was going to follow this tweet would definitely put them on “No Fly List”. Twitteratis spent no time and pounced on to the opportunity and took a dig at the airlines. Further the presence on Narendra Modi in London, made things more ‘exciting’ since his missing luggage was quickly tagged to Modi’s visit. Even the Jammu and Kashmir Chief Minister spent not time and came out in support of Sachin with his tweets. Below are few tweets taking a dig at the airlines:
Dear @British_Airways try Sachin Ramesh Tendulkar, India. I’m sure this is enough for the postal service/courier company here. @sachin_rt — Omar Abdullah (@abdullah_omar) November 13, 2015
Bwahahahahahahahaha Is Sharapova running British Airways twitter account? https://t.co/rBq3LLBb7f
— Dennis Does Cricket (@DennisCricket_) November 13, 2015
Two big historical mistakes by the British. Asking Aamir Khan for dugna lagaan& then losing sachin Tendulkar ‘s baggage. — Naomi Datta (@nowme_datta) November 13, 2015
Hey @britishairways ! Find @sachin_rt ‘s luggage nahin toh Ratan Tata will buy you off !!
— Atul Khatri (@one_by_two) November 13, 2015
Here’s what Suhel Seth had to say to Sachin, as he was at waiting for his delayed flight:
@sachin_rt : Sachin my @British_Airways is also delayed so if I find your bags lurking here at Terminal 5, will bring them along? — SUHEL SETH (@suhelseth) November 13, 2015
British Airways Didn’t Just Lose Sachin’s Luggage, They Lost 1 Billion People’s Heart By Disrespecting Him.
— Sir Ravindra Jadeja (@SirJadeja) November 13, 2015
British Airways feeling just like Shane Warne used to feel under a Sachin onslaught — The Bad Doctor (@doctoratlarge) November 13, 2015
Sachin bearing burden of expectations of 1.2 billion people for 24 yrs, British Airways couldn’t bear burden of his luggage for 10 hrs
— Ripper (@Ace_Of_Pace) November 13, 2015
And finally,
And the perfect example of “It takes ages to build reputation and just a #tweet to demolish it” @British_Airways #BritishAirways @sachin_rt — Atulmaharaj (@Atulmaharaj) November 13, 2015
However later the Maestro tweeted thanking the British Airways support staff for resolving the issue, he further thanked the twitteratis for their active contribution in resolving the issue:
@sachin_rt Hi Sachin, we appreciate your understanding. We’ll do all we can to help. Let us know if you need anything. ^L — British Airways (@British_Airways) November 13, 2015
Thank you dear tweeple from all over for your love and support on this one (2/2)
— sachin tendulkar (@sachin_rt) November 13, 2015
With this, we hope that things are fine for both Sachin and British Airways. But if you think, British Airways DID the RIGHT think as to what they should have, I mean asking Sachin to revert with his booking details.. but asking for his full name was the wrong decision. What do you say ?
